Earlier this summer the Equipment Dealers Assn. (EDA) released the results of its Dealer-Manufacturer Relations survey. Through this study, equipment dealers rated the companies whose products they represent on 12 key categories of dealership operations and support on a scale of 1 (extremely dissatisfied) to 7 (extremely satisfied).
The association has been conducting the survey since 2013. Compared to 2013, the average overall score for “engine powered” manufacturers improved by 0.14, while the average score…
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In this episode of On the Record, brought to you by Associated Equipment Distributors, we take an initial look at the Dealer Business Outlook & Trends Report and what dealers are forecasting for 2025.
