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Brand Loyalty Drops Slightly Among Farmers, Improves Among Deere & New Holland Customers vs. 2020

It can take years for a manufacturer or dealer to build up its reputation, but it only takes one bad experience to ruin it. Customer loyalty to your brand and your dealership isn’t guaranteed and can be fleeting. 

Farmers reported brand loyalty saw a slight decline in 2024 after an over 12 point drop in 2020 from the peak seen in 2017 when 75% of farmers identified themselves as brand loyal. 

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